Associated Stairlifts Ltd

After my father passed away we needed to have a stairlift removed. Most firms, including the original installers, wanted to charge for this. After a little searching I established contact with Belle who simply asked for some pictures and basic details from which she confirmed that free removal could be arranged, and that I would receive a payment as well. An appointment was made and Jack turned up promptly. He politely and efficiently removed the stairlift, ready for it to go and serve someone else in the future. By the time I returned home the money had already been paid to my account. Excellent communication and service throughout all our dealings.

My elderly father required a stair lift fitting asap. I contacted Associated stairlifts and a well known National company and the service, customer care, value for money and approach from Associated stairlifts, in comparison to the other company, left my father and I in no doubt that he should rent a stairlift from them. Excellent value for money (unlike the well known other company) and even better, no hard sell from the first phone call I made to Associated stairlifts and also when Andy (who owns the company) come to measure up and discuss the best options. Appointment to measure up was this Wednesday then fitting and installation 2 days later (today). Rory who installed it today was extremely professional, polite and efficient, working quickly but then taking as much time as my father needed afterwards to try out the lift and ensure he felt confident and comfortable using it. It is such a refreshing change to deal with a company that genuinely cares for and puts their customers first. Thank you, my father is now much safer, comfortable and confident in his own home.

The service we received from everyone at Associated Stairlifts was nothing less than Outstanding. From my first conversation with Eve in Sales, through to the fitters Kieron and Luke, dads stairlift was installed within 48hrs. After 3wks of dad being in the hospital, it took a lot of the worry away, of him returning home post-operative. Thank you to all of you. I would not hesitate to recommend you to anyone.