Alliance & Leicester

read moreOur free text and email alerts let you stay up-to-date with what's happening in your accounts. You can receive alerts by text, email, or both, for your current account, savings account and credit cards. See the different types of alerts below. If you choose text alerts, we may use 'push notifications' to send them to you. These are messages that automatically pop up on your phone or device to let you know when certain things happen in your account. To get them in this way, you'll need to download Mobile Banking, then log on and enable notifications.

read moreWhen you apply for a loan with us, we do a credit assessment to decide your loan interest rate. The loan rate you see advertised is called a 'representative rate' as it's the rate we offer to the majority of people we offer loans of this size to. The rate you receive can be affected by the outcome of the credit assessment and may be higher than the representative rate. To find out exactly what we can offer, you need to apply for a Personal Loan so we can carry out the credit assessment. You're under no obligation to take the loan following the credit assessment.

read moreA credit score rating is a system we, and most other banks, use to help decide whether we can lend you money. We'll also take into consideration how you manage any Santander accounts and we'll make credit checks with credit reference agencies to find out how you've managed credit before. You can check your credit score through any of the 3 Credit Reference Agencies in the UK - Experian, Equifax and TransUnion. Checking your credit score will show how likely you are to be accepted for a credit application.

read moreIf you hold a 1|2|3 Graduate or 1|2|3 Postgraduate Current Account or a 1|2|3 Credit Card (including additional card holders), you are also a 1|2|3 World customer. These products are no longer on sale.

read moreIf you're having problems with any of our services you'll be able to see below if we know of any issues. When our services are running normally there could be isolated issues, for example a cash machine not working or a minor disruption to Online Banking in the early hours of Sunday morning when we often carry out maintenance. The safety of our customers and our staff is our priority, as a result we have made the difficult decision to temporarily close some branches. To see the latest opening hours and any other relevant information relating to your local branch, check out our branch locator.

read moreThe calculator is for illustrative purposes only. Santander Personal Loans are available over terms of 1 to 5 years. We will do a credit assessment when you apply and your personal circumstances may affect the rate we can offer you which may differ from the representative APR. The maximum APR we could offer you on any loan amount is 24.9%. Credit is available subject to status. We reserve the right to refuse any application and to refuse a loan for certain purposes. If you've got balances on store cards and credit cards or even overdrafts and loans, you might be making a number of repayments throughout the month at a number of different rates.

read moreWe're taking a lot of calls at the moment, which means you may be waiting longer than usual. We do understand this is frustrating and we're trying to make sure you can do as much as possible online. So that we can help those most in need, please only call if you can't find help on our website, social media or online chat. During these uncertain times we're here to help your business evolve and thrive by providing practical support. Top ups for existing Bounce Back Loan (BBL) borrowers: If your business has already opened a Bounce Back Loan with us and didn't borrow the full amount available (either 50,000 or 25% of the annual turnover as stated in the original application, whichever is lower), your business may be eligible to top up its existing Bounce Back Loan.